Shipping & Returns Policy

Shipping Policy

At Liberty Sleep, we strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days after payment confirmation.

Shipping Times

• Processing Time: 1-2 Business Days
• Standard Shipping: 3-7 Business Days
• Expedited Shipping: Available at checkout where applicable

Shipping Costs

Shipping fees are calculated at checkout unless otherwise stated. Promotional free shipping offers may apply to eligible orders.

Order Tracking

Once your order ships, you will receive a tracking number via email allowing you to monitor the delivery status of your package.

Shipping Delays

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, or circumstances beyond our control.

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Returns & Refunds Policy

Customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may be eligible for a return or refund under the conditions outlined below.

30-Night Trial

Eligible products may include a 30-night trial period. Customers are encouraged to use the product during the trial period to determine whether it meets their needs.

Return Eligibility

• Return request must be submitted within the eligible return window.
• Product must be free from excessive damage or misuse.
• Proof of purchase may be required.
• One trial return per household may apply.

How To Start A Return

1. Contact our support team.
2. Provide your order number.
3. Follow return instructions provided by our team.
4. Ship the product if required.

Refund Processing

Once your return is received and approved, refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Non-Refundable Items

Certain promotional items, gift cards, or products marked as final sale may not be eligible for return or refund.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can resolve the issue promptly.

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